Everything you need to know about our product and service.
Is there a free trial available?
Yes, you can try us for 7 days. Our friendly team will work with you to get you up and running as soon as possible.
Please note that source files aren't available during a promo $7 trial week. Source files are only available on a monthly subscription.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
Who owns the copyright?
When the order is completed, ownership of the copyright is passed to the customer.
Is it possible to add my team to my account?
Grapheec allows you to add an infinite number of participants to collaborate on jobs. Please keep in mind that your team will not be allowed to place more tasks than those specified in your plan.
How can I contact your designers?
Directly communicate with your designers in your Grapheec dashboard account.
Alternatively, Enterprise plan clients can utilize our Slack interface, you may also book a video call with them.
How many designs will I receive in a month?
This is determined by the task's complexity and amount of iterations. Remember that any output by our team counts toward your hourly limits.
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Can’t find the answer you’re looking for? Please chat to our friendly team.